Money Back Guarantee Policy for SERALVIONEX

Thank you for choosing SERALVIONEX. We strive to ensure that all our customers have a satisfying experience with our products and services. To reinforce our commitment, we offer a comprehensive Money Back Guarantee policy. Please read the following details to understand how it applies to your purchase.

Eligibility

• All products purchased directly from SERALVIONEX are covered by our Money Back Guarantee.
• You must contact us within 30 days from the date of purchase to initiate a return.
• Products must be unused, unopened, and in their original packaging to qualify for a refund.

Refund Process

1. To start the refund process, please email our customer service at [email protected] with your order details.
2. Our team will review your request and provide a Return Merchandise Authorization (RMA) number if your request meets our eligibility criteria.
3. Once you receive the RMA, ship the product back to us at the following address:

Refund Terms

• Return shipping costs are the responsibility of the customer unless the product was damaged upon arrival or if there was a shipping error on our part.
• Once we receive and inspect the returned item, we will process the refund to your original payment method within 5-7 business days.
• Any shipping fees paid at the time of purchase are non-refundable.

Conditions Not Covered

• Products not purchased directly from SERALVIONEX or from unauthorized retailers.
• Products that have been tampered with or show signs of misuse.
• Clearance or final sale items.

Contact Us

If you have any questions regarding our Money Back Guarantee policy, please do not hesitate to reach out to our customer support team at [email protected] or call us at (555) 0198-4567.

Policy Amendments

SERALVIONEX reserves the right to modify this Money Back Guarantee policy at any time. Changes will be published on this page and are effective immediately upon posting.

Thank you for shopping with SERALVIONEX. Your satisfaction is our top priority.